What Is Ledger.com/Start?
This is Ledger’s official onboarding hub for new and returning users. It helps you download Ledger Live, initialize your device, create and confirm a recovery phrase, and install the apps you need to manage specific blockchains (Bitcoin, Ethereum, and more).
Only trust instructions and downloads from the official site. If a page asks for your 24-word recovery phrase, close it—no legitimate app or support agent needs it.
Before You Begin
- Make sure the box’s tamper-evident seals are intact.
- Have a pen and the included recovery sheets ready (avoid taking photos).
- Use a computer you trust; install OS updates first.
- Set aside 15–20 minutes in a quiet place so you don’t rush the recovery-phrase step.
Step-by-Step: Setting Up with Ledger.com/Start
- Go to ledger.com/start. Follow the on-screen flow for your device model.
- Download Ledger Live. Choose your OS (Windows, macOS, Linux, iOS/Android for companion features) and install.
- Connect your Ledger device. Plug it in with the provided cable; unlock it using the device buttons.
- Create a new wallet (or restore). Pick a secure PIN. If restoring, carefully enter your 24 words on the device only.
- Write down your 24-word recovery phrase. Double-check spelling, order, and legibility; store it offline in two separate places.
- Open Ledger Live and run the checks. Let Ledger Live verify the device authenticity and prompt firmware updates if needed.
- Install apps for the coins you hold. In Ledger Live, go to the Manager and add, for example, Bitcoin, Ethereum, or Solana.
- Add accounts and receive a test transaction. Generate a receiving address, verify it on the device screen, and start with a small test amount.
If an address on your computer doesn’t match the one displayed on the Ledger screen, do not proceed.
Security Best Practices
- Never share your recovery phrase. Not with friends, “support,” or anyone. Ever.
- Verify on-device. Approve addresses and transactions only after checking them on the Ledger screen.
- Keep firmware and Ledger Live updated. Updates often include security and compatibility fixes.
- Backups matter. Store a second written copy of your 24 words in a separate, secure location.
- Phishing awareness. Bookmark the official setup page and rely on direct app links from it.
Common Pitfalls (and Easy Fixes)
- “Ledger Live won’t detect my device.” Try another USB port/cable, unlock the device, and confirm you’re on the latest firmware.
- “I lost my recovery sheet.” If the wallet still works, move funds to a fresh wallet and create a new recovery phrase—don’t wait.
- “App storage is full.” Uninstall coin apps you don’t need; this never deletes your keys or funds.
- “Address looks different.” Formats can differ by network (e.g., BTC legacy vs. SegWit). Always trust what the device screen shows.
Restoring a Ledger: What to Expect
If you’re restoring an existing wallet, choose Restore from recovery phrase on the device, then carefully enter your 24 words using the two buttons. Once done, install the relevant apps via Ledger Live, re-add your accounts, and your balances will reappear on-chain.
Pro tip: After a restore, send a small test transaction in and out to confirm everything is functioning before moving larger amounts.
Staying Organized as You Grow
As you add more assets, create a simple system: label accounts by purpose (e.g., “Long-term BTC,” “DeFi ETH”), keep notes on which networks you use, and regularly review apps installed on the device. Consider a fireproof document bag or metal seed plates for long-term storage of your recovery phrase.
Key Takeaways
- Ledger.com/Start is the official, safest path to download Ledger Live and initialize your device.
- Your 24-word recovery phrase is the master key—protect it like your most valuable possession.
- Always verify sensitive actions on the device screen itself.
- Use test transactions and keep software/firmware current.
Ready to begin? Start here: Go to ledger.com/start